Remote Help Desk Support Can Cut Down on Downtime

Remote Help Desk Support Can Cut Down on Downtime

Downtime can be deadly to a business in excess, and it is an unfortunate reality that businesses with poor technology maintenance practices experience more downtime than others. The more often your technology breaks down, the more you spend in wasted time and reactive maintenance, so it’s a best practice to take care of your technology before it becomes a liability. One tried and true way to do so is with some help from an outsourced provider to aid your help desk.

You Can Handle a Lot of Issues Proactively by Enacting a Monitoring Strategy

You Can Handle a Lot of Issues Proactively by Enacting a Monitoring Strategy

There are a lot of threats out there that can place some pressure on your business to think and act a certain way, but unless you are actively searching for threats on your network, you might find yourself coming up short in regards to network security. Why is monitoring your network so important, even with preventative measures in place? It all starts with imagining the worst-case scenario.

A Brief Introduction (No, Really) to Virtual Private Networking

What is a VPN? So, you have your business’ network, and you have whatever device you plan to work remotely on. We’ll assume it’s a laptop. This laptop is going to have to connect to the business’ network in order to be productive. Let’s shift gears to an extended metaphor. Just as your data is crucial to your business, a country’s political representatives are key to the nation’s operations. Unfortunately, countries aren’t immune to criminal behavior, either. So whenever there’s a credible threat, there are serious security measures taken to protect the political representative. Not only is this representative carried in protected methods of transportation, they will even be disguised to obscure their identity – so if a threat actor sees the representative, the actor won’t know what to do with them. This is an overly dramatized representation of how a VPN functions. Instead of a politician being safely ferried from one place to another, your data is securely transmitted in a virtual tunnel. With one entrance and one exit, this tunnel keeps your data from being intercepted – and even if it were somehow to be breached, the data is still encrypted, making it indecipherable. This capability to access data, regardless of how sensitive it is, without leaving it vulnerable is a vastly important one today – especially given how crucial productivity is to a business. A VPN fundamentally allows this productivity to take place outside of the office, wherever that happens to be. Ready to Implement a VPN Solution? SRS Networks can help your business adopt a VPN worthy of the enterprise, so you and your employees can work while out and about, without the fear of attack. To learn more, give us a call at (831) 758-3636.