ALERT: Update Your iPhone, iPad, Apple Watch, and Mac NOW.

If you use almost any Apple products, you’ll want to check for and apply an update that will prevent your devices from being spied on. Apple has just issued an emergency software update for a critical vulnerability that was recently discovered. The new updates were pushed out on Monday, September 13th, 2021, and include a major security fix for the Apple iPhone, Apple iPad, Apple Watch, and Apple Mac computers and laptops.

ALERT: Over a Million Asus Laptops Could Have Been Hacked

Numbers are still coming in as far as how widespread this issue is. As of Monday, cybersecurity firm Kaspersky Lab said potentially thousands of Asus computers were infected, but on Tuesday that number has potentially broken a million. How Could My Asus Laptop Get Hacked? This type of attack is called a Supply-Chain Compromise and is one of the most frightening kinds of cybersecurity threats out there. Asus’s software update system was compromised by hackers, putting a backdoor into consumer devices. The scariest part is that this backdoor was distributed last year and it’s just being noticed now. The good news is this has given Asus plenty of time to plug up the security holes on their end, but if you own an Asus device there is still a chance that it is infected with malware from the initial attack. What Do I Do Now? First and foremost, no matter what brand of computer or laptop you have, you need to make sure you have antivirus, and that antivirus needs to be licensed and kept up-to-date. If you have an Asus device, Asus has released an update in the latest version of their Live Update Software. They’ve also patched their internal systems to help prevent similar attacks from happening in the future. You’ll want to make sure you have Live Update 3.6.9 installed. Asus has also released a security diagnostic tool that will check your system to see if it has been affected. Click here to download the tool. We HIGHLY encourage you to reach out to SRS Networks if you are running any Asus hardware. It’s better to be safe than sorry.

Hack of Capital One Exposes Information on 100,000 Customers

Here’s what we know: Capital One has admitted that the personally identifiable information (PII) of over 100 million American and Canadian credit applicants’ information has been exposed. The company did admit that no credit card account numbers or authentication credentials were compromised in the hack. They also go on to mention that in 99 percent of the files, social security numbers were not compromised. The largest category of information that was accessed were individual and small business credit applications that span from 2005 to 2019. The perpetrator, Paige Thompson of Seattle, Washington, was a former software developer for Amazon Web Services (AWS), which took advantage of a firewall misconfiguration to gain access to the information, AWS confirmed Monday. The flaw came as a result of a setup error and not a flaw within the massively popular AWS. The breach happened on March 22 to 23, 2019. Thompson was apprehended as a result of being reported to Capital One for storing incriminating evidence on her Github and Slack accounts. Capital One contacted the FBI on July 19, 2019 and after a short investigation, Thompson was arrested and indicted by the Western District of Washington. The CEO of Capital One, Richard Fairbank released the following statement: “While I am grateful that the perpetrator has been caught, I am deeply sorry for what has happened. I sincerely apologize for the understandable worry this incident must be causing those affected and I am committed to making it right.” For a full report of the event, visit: https://www.capitalone.com/facts2019/ Capital One has said that it will inform you if you have been a victim of this massive attack, but if like many of us, too much is at stake to wait for the company to reach out to you, you can take some immediate steps to safeguard your personal information. Check your accounts – Account monitoring and fraud detection should be a major part of any action you take to secure personal information. Change passwords – One great way to at least feel more secure after a major hack like this is to immediately change your passwords. Freeze your credit report – One option you can take to protect yourself is to freeze your credit report, this won’t let any credit reporting services check your credit, meaning if someone were to try to take money out in your name that the banks wouldn’t be able to authorize credit. Avoid scams – A big part of keeping any data secure is to not give unauthorized parties access to it. That means avoiding phishing attacks and other scams. Continued vigilance – Vigilance over your account information, your personally identifiable information, and your overall financial health is more important than ever. As mentioned above, credit monitoring and fraud detection services give users tools to combat unauthorized access. Keeping yourself and your business secure online is more difficult than ever. To learn more about data security, subscribe to our blog.

Managing Your Business and Remote Workforce During the COVID-19 Pandemic

First of all, it’s important not to panic. Many organizations have been offering work-from-home perks for years. Not only is it entirely possible to keep business running, but many businesses see a boost in productivity. A two-year Stanford study shows that in general, remote workers are as productive, if not more so, than those confined to an office. Double Down on Good Communication Habits Although we’re all supposed to be social-distancing ourselves to prevent our friends and loved ones from spreading and catching COVID-19, communication is still incredibly important. Managers and supervisors need to be kept in the loop from both sides: team members need to report up to them, and company updates need to be communicated downstream. Regularly scheduled department meetings and staff meetings should still all happen. Department heads should check in with their teams regularly. Of course, business owners may get the intuition to check to make sure their staff is “on seat” and working, but if possible it’s better to show you trust your employees, and address problems with specific staff, have managers focus on them instead of the entire workforce as a whole. Fortunately, there are plenty of applications available to make communication easier. These range from instant messaging tools like Google Hangouts and Slack, to video conferencing solutions like Zoom, Webex, and GoToMeeting. For businesses that utilize Microsoft 365, Microsoft Teams is a solution included with each license. G-Suite users can use Google Hangouts for group chatting and internal conferencing. SRS Networks can help you set any of these up with your staff. One final thought: remember that many of your employees may be feeling pretty isolated, and even lonely. Keeping that structure with regular staff and department meetings can help keep people feeling connected. Staff can Make and Receive Work Calls from Home Beyond communicating internally, you’ll likely want your workforce managing the phones even from home. Fortunately, with many VoIP systems, this is relatively easy to do. Every VoIP solution is going to vary a little, but most offer the ability to make and receive business calls from any computer, laptop, or smartphone. It doesn’t require additional hardware (other than perhaps a good headset) and it gives your staff the ability to make calls from their work number instead of a personal one.  They still get the same capabilities they would at the office: call recording, forwarding, voice mail, conferencing, and more. The key is they can handle it all from their personal device. Of course, traditional desktop phones and handsets are available too. On top of that, VoIP can often save a little money when compared to traditional phone systems. If your business isn’t using VoIP, it’s time to consider making the switch.  IT Security is More Important Than Ever Let’s say you have 25 users and 25 workstations. You control those workstations; you have them monitored and maintained, and you have network policies pushed to them to prevent things from getting out of control. If those 25 users start working from home, suddenly you are contending with at least 25 endpoints that you don’t control.  There are a lot of variables at play here. Who uses the computer at home? Are kids on it? Is it the family computer? What kind of security does it have? It’s impossible to say, […]