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SRS Networks has been serving the California area since 1976, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

FREE Printout: Dos and Don’ts of IT Security

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The following guide is designed to be used by business owners and office managers as an educational resource to establish some basic IT security best practices in the workplace. Feel free to print it out and hand it out or post it in common areas.

You work on important things. Let’s all work together to make sure they stay safe and secure.




Don’t Share Confidential Information

  • Don’t provide sensitive company or customer information in unsolicited emails or phone calls.
  • It’s important to remember that the bad guys can be very convincing and what they do tricks a lot of users. Being on the lookout for anything suspicious will help protect confidential information.
  • Emailing usernames and passwords is never a good idea.
  • Be especially cautious of suspicious emails that look like they are from PayPal or a bank.

Use Strong Passwords

  • Don’t reuse the same password for multiple accounts.
  • Passwords should contain capital and lowercase letters, numbers, and symbols.
  • Passwords should not contain personally identifiable information like social security numbers or dates of birth.

Avoid Accessing Sensitive Information on Unprotected Computers

  • Hotel business centers and Internet cafes typically aren’t regulated or secure. Accessing sensitive information on public devices could allow others to access it as well.
  • Malicious software could allow others to snoop on what you are doing, and gather usernames, passwords, and credit card information.
  • Ask your IT department about establishing a VPN to allow safe access while traveling.

Avoid Leaving Sensitive Information Lying Around

  • Don’t keep passwords on sticky notes.
  • Shred documents that contain confidential information.
  • Don’t leave mobile devices, laptops, or desktops unlocked when you aren’t at them.
  • Use Windows key + L to quickly lock your computer when stepping away.
  • Small devices like phones, portable hard drives, and flash drives are easy to lose or steal. Be wary of this while traveling.

Report Anything Suspicious to IT

  • If we know about it, we can fix it quickly before it becomes a bigger problem.
  • If you’ve lost your smartphone or another device, report it immediately.
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Here’s How Managed IT Lets Your Business Do More, For Less

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There is no denying the value that an in-house information technology resource can offer a company. However, many small and medium-sized businesses might have a difficult time finding room in their budget to hire additional in-house resources. In cases like these, turning to other, external resources can provide a helpful boost to your IT.

An example of an extremely helpful external resource is an outsource team provided by a reliable managed service provider. There are many reasons that an MSP is your best option when compared to other avenues of outsourcing. For example:

Experience and Qualification Don’t Always Go together
consider the regular duties of an internal IT department. Unless the business in question is doing a few things very wrong, the IT department probably isn’t putting out major fires on a regular basis, either literally or figuratively. Furthermore, consider the possibility that, while your internal resource is experienced in a particular version of some process or solution, what about the new versions that they have yet to encounter? When the time comes to implement these later versions out of necessity, your internal IT resources will be unfamiliar with them, essentially starting at square one.

On the other hand, an MSP is much more likely to have dealt with major issues more often than an internal resource may have. This is because they will have been monitoring the network systems of numerous clients in order to protect them, rather than monitoring a single organization’s resources. This means that they are statistically more likely to have to deal with new issues than a single internal team might. For similar reasons, they are much more likely to be educated in more up-to-date solutions, as their variety of clients are more likely to have different versions of a wider range of programs put into place.

An MSP Allows Their Clients to Be More Competitive
One of the most clear benefits of outsourcing is the fact that it frees your internal employees to accomplish other things that will advance your business. This doubled productivity can have a few effects on the SMB in question. First, outsourcing allows much of the same progress to be made on a project for comparable, if not lower, costs than it would take for an internal team to dedicate their time to the same project. As a result, the SMB can become more competitive by offering their clients a relief from these costs.

Plus, by utilizing an MSP, an SMB can often take advantage of technology services that would otherwise only be available to large corporations. In doing so, that business can leverage the same tools to provide comparable services on a more personal level, encouraging their prospects to go to them first.

Security, Risk Management, and Compliance are MSP Priorities
A business could be very easily crippled if they experienced a data leak that allowed their customers’ data to fall into the wrong hands. In response to this, businesses are held to a variety of standards that they must be faithful to in order to accept digital forms of payment. An MSP’s services include ensuring that a business is fully secured and in compliance with these mandated requirements.

Additionally, a managed service provider can help protect a business from internal risks as well. Through the monitoring of the business’ systems, an MSP can identify potential issues and resolve them before they negatively impact the business.

These were just a few brief examples of how outsourcing some IT responsibilities to a managed service provider can benefit your business in the short and long term. For more information, reach out to us at (831) 758-3636 to talk about solutions for 
your Business.

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Tip of the Week: Protect Your Online Identity With These 8 Tips

Tip of the Week: Protect Your Online Identity With These 8 Tips

The Internet has long been a great tool for business, but you can’t take advantage of it without putting your sensitive data at risk of threats, like hackers and malware. Granted, when it comes to cyber security, even the most cautious business will have a lot on their plate. We’ll go over eight of the most important security best practices, and how you can implement them for your business.

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How Safe is Your Email?

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Email is (and has been) a prime method of communication for businesses of all sizes. With email comes a whole slew of issues that are essentially synonymous with the technology; spam, information overload, phishing, and information privacy. Even California small businesses that only do business locally are at risk of these issues. Personal email accounts are equally at risk. Employing proper precautions and practices whenever communicating via email is very important to prevent the risk of security compromises, monetary loss, and even legality issues.

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What is your Identity Worth to You?

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Your identity has quite a lot of value, especially in the wrong hands. Security firm ZoneAlarm put together some numbers in 2011 concerning identity fraud, and it even shocked us. Let's talk about a few of these statistics and what it means.

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The following guide is designed to be used by business owners and office managers as an educational resource to establish some basic IT security best practices in the workplace. Feel free to print it out and hand it out or post it in common...

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(831) 758-3636

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Salinas, California 93901

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