IT Buyers Guide | SRS Networks
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Read This Guide And You’ll Discover:
- The 3 most common ways IT services companies charge for their services, and the pros and cons of each approach.
- A common billing model that puts ALL THE RISK on you, the customer, when buying IT services; you’ll learn what it is and why you need to avoid agreeing to it.
- Exclusions, hidden fees and other “gotcha” clauses IT companies put in their contracts that you DON’T want to agree to.
- How to make sure you know exactly what you’re getting to avoid disappointment, frustration and added costs later on that you didn’t anticipate.
- 21 revealing questions to ask your IT support firm BEFORE giving them access to your computer network, e-mail and data.
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A Tremendous Relief to Have an IT Support Company That We Have Complete Confidence In
We initially sought the services of SRS Networks to try to resolve issues that had been plaguing our network for months that our prior support provider was not able to fix. SRS identified the issues quickly and, after thoroughly explaining the issues causing the problems, proceeded to resolve the situation promptly. That was over fifteen years ago and we have used their services ever since. Randy and his team have been extremely responsive to our needs. They understand our systems and operations, and work within our budgets and existing infrastructure. They respond quickly to our inquiries and requests for service. It is a tremendous relief to have a support company that we, as a business, have complete confidence in.
We initially sought the services of SRS Networks to try to resolve issues that had been plaguing our network for months that our prior support provider was not able to fix. SRS identified the issues quickly and, after thoroughly explaining the issues causing the problems, proceeded to resolve the situation promptly. That was over fifteen years ago and we have used their services ever since. Randy and his team have been extremely responsive to our needs. They understand our systems and operations, and work within our budgets and existing infrastructure. They respond quickly to our inquiries and requests for service. It is a tremendous relief to have a support company that we, as a business, have complete confidence in.
Art Davenport
CIO
Coast Counties Trucks
Coast Counties Trucks
Reduce Our In-House IT Support Costs While Allowing Us to Grow Amazingly Over the Past 6+ Years
SRS Networks has allowed our company to reduce our in-house IT support costs while allowing us to grow amazingly over the past 6+ years. Their quality staff and many areas of expertise have allowed us to have specialists across multiple platforms and in all areas of technology at our fingertips. This is particularly challenging in this ever-changing technology era where there are so many different types of operating system platforms, devices, networks, cloud-based systems and one in which our clients are increasingly accessing data digitally. Our IT Staff is always overloaded SRS has been instrumental in supporting us with their smart hands support to take care of the overflow and project work, so our internal IT Staff can do their day to day tasks. I consider SRS a strategic partner in our business and essential part of our operations.
SRS Networks has allowed our company to reduce our in-house IT support costs while allowing us to grow amazingly over the past 6+ years. Their quality staff and many areas of expertise have allowed us to have specialists across multiple platforms and in all areas of technology at our fingertips. This is particularly challenging in this ever-changing technology era where there are so many different types of operating system platforms, devices, networks, cloud-based systems and one in which our clients are increasingly accessing data digitally. Our IT Staff is always overloaded SRS has been instrumental in supporting us with their smart hands support to take care of the overflow and project work, so our internal IT Staff can do their day to day tasks. I consider SRS a strategic partner in our business and essential part of our operations.
Allan
Senior Project Manager
CommWorks Telcom
CommWorks Telcom